At GuruGift, we take pride in the quality of our handcrafted products. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must be in the original packaging.

2. Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

3. Personalized/Custom Items Please note that handcrafted items made to your specific requirements (customized names or designs) are non-refundable unless they arrive damaged or defective.

4. Shipping Costs You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.