Cart is empty Order Cancellation All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you mstoret contact store within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Restoreds Your satisfaction is our #1 priority. Therefore, you can request a restored or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing).
- You receive the wrong item.
- You do not want the product you have received (but you mstoret return the item at your expense and the item mstoret be unstoreed).
We do not issue the restored if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address).
- Your order does not arrive due to exceptional circumstances outside the control of GURUgift (e.g. not cleared by cstoretoms, delayed by a natural disaster).
- Other exceptional circumstances outside the control of GURUgift.
You can submit restored requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on the Contact Store page or via email at [email protected].
Exchanges If for any reason you would like to exchange your product, perhaps for a different size in clothing, you mstoret contact store first and we will guide you through the steps. Please do not send your purchase back to store unless we authorize you to do so.
Contact Store If you have any questions about our Returns and Restoreds Policy, please contact store:
- By email: [email protected]
- By visiting this page on our website: https://GURUgift.biz/contact